Cool Springs and good service
For memorial day weekend my family headed over the mountain to visit more family. We had a great time together and our 1 year old made the trip remarkably well. There were several things about the trip that got me thinking but, for now I only want to share one.
Over the course of 4 days, we stopped at 5 different restaurants in three different towns. One of the five was a fast food drive-thru. I am not going to name the restaurants because I realized good service has very little to do with the brand and nearly everything to do with the right employees. I concluded that Cool Springs/Franklin/Nashville, overall provides really good service in the food industry. I didn't say perfect, but compared to the other cities we stopped in, hands down, I would get reliable service at at least 1 out of 5 restaurants in Cool Springs.
It makes since I suppose. As a server in a more affluent part of town, you can be more confident that good service equals a really nice tip. In small towns...well...good service might get you a great tip every now and then, but not enough to incentives people.
Thoughts?

1 comments:
Kudos, and I completely agree. I thought I was the only one that thought those things about customer service.
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