July 24, 2006

Deal or No Deal: Car Dealerships

If dealing with dealerships aren't a pet peeve of your's already, then this story will put some heat under your collar. According to News Channel 5 in Nashville TN, Bill Heard Chevrolet is having a hard time with deciding whether to give their customers a deal and letting them keep it for more than 24 hours.

According to the investigative report, a salesman made a deal with a customer on a truck. The customer gets the keys, takes the truck home, and feels good about his purchase. The next day, the sales manager calls and basically says they made a bad deal and that they are going to need their truck back unless the guy comes up with another $10,000 dollars.

Of course the guy says no, since they have a contract and agreement. The next morning the poor guy finds his truck missing. Apparently, Bill Heard decided to repossess it. He might say "repossess" - but to the rest of us it sure looks a whole lot like stealing! Apparently this isn't the first time it has happened according to the Better Business Bureau of Middle TN.

I don't really like dealing with large dealerships for a lot of different reasons, so I'm not really surprised about this. But the following statement from Bill Heard to News 5 is what is really unnerving.

The customer "'should have known' that the
deal he got was too good to be true."


Are you kidding me?

Now, let me add that Bill Heard did offer the guy $500 according to the statement that is provided on Chanel 5 News website. Even though the customer post dated his check for two or three days after he left the lot. Bill heard admited they made a mistake in pricing, but they may still be acting within the law. Of course what do I know - I just like to peeve and this one makes for a fun story to talk about. Who do you think is wrong?

1 comments:

4rest said...

Before you make a final decision, you may want to check out the following link. I just found this follow up story on Channel 5's Web site.

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